Re: [otrs] Cannot login as root@localhost on new installation

25 Aug 2008

      This is now resolved. It was an issue with database permissions.

Thanks.
Manoj Patwardhan
...
Message: 2
Date: Sat, 23 Aug 2008 19:24:04 -0400
From: Manoj Patwardhan 
Subject: [otrs] Cannot login as root@localhost on new installation
To: "User questions and discussions about OTRS.org" 
Message-ID: 
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes
Hello,
I just installed otrs on Mac OS 10.5.4. Everything appeared to install
fine. I get the login screen. But when I enter root@localhost and root
for username and password respectively, it simply gives me the
following message:
Login failed! Your username or password was entered incorrectly
I do see root@localhost as a row in the users table with the password
from the initial sql setup files. What could be wrong?
Thanks,
Manoj Patwardhan