http://doc.otrs.org/3.3/en/html/ (see the links at the top?) On Sat, Dec 14, 2013 at 6:33 PM, Jill Goldstein < jill.goldstein@spfsolutions.biz> wrote:
Greetings and Salutations from SPF Solutions, LLC in Englewood, Co,
We are using OTRS for our ticketing program, and I have a bit of a learning curve when it comes to configuring/administering OTRS.
I have found the online manual for OTRS, and am grateful for it. However, I was wondering if we can get a pdf of the manual somewhere?
-- Jill Goldstein Customer Support Phone: 303-731-5634 http://spfsolutions.biz
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