14 May
2012
14 May
'12
7:07 p.m.
Hi Marc,
On Wed, May 9, 2012 at 2:50 PM, Marc Schöchlin
My questions:
Are there existing OTRS-jabberbots?
Not that I know of!
Are there programming examples for fetching OTRS ticket infos in python or perl?
Yes, for the XML/RPC interface you'll find examples here: http://wiki.otterhub.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_vi... http://source.otrs.org/viewvc.cgi/otrs/scripts/rpc-example.pl?revision=1.8&v... For the GenericInterface introduced in OTRS 3.1 you'll find an example here: http://doc.otrs.org/3.1/en/html/genericinterface-connectors.html#Sgenericint...
Where do i get detailed information about the OTRS-webservice-interfaces?
See above! Regards, Mike