8 Feb
2008
8 Feb
'08
7:42 a.m.
The delete modlue, like the spam module, only moves tickets to a selected queue and sets a status. The tickets are not deleted. To delete tickets, please use the generic agent, as this is the only way to permanently, and cleanly, remove tickets and all references to them in the DB.
Prompt then please how correctly to adjust the given module? Not absolutely clearly what parameters are necessary for exposing in the top and bottom part of adjustment of this module. -- С уважением к Вам, Кирюшкин Антон tech support Peterhost.ru