>
> Volker.Lipper@de.mecglobal.com schrieb:
> >
> > otrs-bounces@otrs.org schrieb am 22.03.2006 02:56:32:
> >
> >  > How does OTRS decide when to attach an email to an existing ticket
> >  > rather than creating a new one?
> >
> > by the ticket number in the subject line only.
>
> I think "only" is not true - see
> $Self->{'PostmasterFollowUpSearchInReferences'} =  '1';

thx alot, learned something.....
is it from version 2.0.. on or earlier versions also?
and where does it search?

Regards,

Li