В сообщении от Wednesday 01 October 2008 02:46:57 Bohuslav Blín написал(а):
Yes.
You can do this also in Admin -> Sysconfig -> Core::Ticket -> Ticket::StorageModule: FS
Thanks for the idea, Bohuslav. Can you answer to question about storaging articles on FS? I'm switched to FS акщь DB. OTRS create folders by month, day and article number in /var/articles/* . But what is strange: If article has an attachment, then in this folder i see this files: -rw-rw-r-- 1 otrs apache 306 Sep 20 12:42 file-1 -rw-rw-r-- 1 otrs apache 32 Sep 20 12:42 file-1.content_type -rw-rw-r-- 1 otrs apache 4056505 Sep 20 12:42 pasport.jpg -rw-rw-r-- 1 otrs apache 30 Sep 20 12:42 pasport.jpg.content_type -rw-rw-r-- 1 otrs apache 5502648 Sep 20 12:42 plain.txt .content-type contains description about it. file-1 is a first text/plain part of letter. pasport.jpg is an attachment in this article. BUT why file plain.txt created in _every_ article folder? It contains all the same in original (npt parsed/decoded) form and double consumed size. How not to create plain.txt? -- Mike Lykov System Administrator, Domain Name Registrar REG.RU http://www.reg.ru/ +7 495 580-11-11 int. 504