Dear all, I edited the sysconfig, Frontend::Agent::Ticket::ModuleRegistration, to add a new NavBar Entry (+), and this didn't work as I thought would, so I clicked on the minus (-) to get rid of it. Now the Whole Tickets button has vanished - ! The only other thing I changed was the Priority. Does anyone know how this is possible ? Is there a debug/log file I can check for this kind of thing? Thanks Simon P. Allison IT Infrastructure Support Engineer South Downs College, College Road, Waterlooville, Hampshire, PO7 8AA P Save our trees! Please don't print out this e-mail unless absolutely necessary. ________________________________ [http://www.southdowns.ac.uk/assets/efooter.png]http://www.southdowns.ac.uk/apprenticeships ********************************************************************** This message may contain privileged and confidential information. It is intended solely for the person to whom it is addressed. If you are not the intended recipient, please notify the sender and delete the message immediately. The text in this e-mail and any attachments should not be altered or tampered with in any way. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of South Downs College. **********************************************************************