Hi,

  I am using otrs 2.4.7 on windows OS and i am using postmaster mail account to generate tickets but it is taking 10 min to generate tickets for received mails i have tried changing time interval to 1 min by making changes in OTRS\var\cron\postmaster_mailbox.dist file but no luck can any one guide me step by step...where to make the changes to poll postmaster mail in every one min interval.


Regards,

--
G.Siva Krishna

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Guillaume REHM
Centre de Ressources Informatiques
Responsable Sécurité du Système d'Information (RSSI)

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