Re: [otrs] Adding queues and seeing them

4 Feb 2009

      Leonardo,

Thank you for the reply.  This works, but only until I log out.  When I 
log back in I have to do it again.

Steve

Leonardo Certuche wrote:
...
Go and edit each user and make sure the desired queue is set. Besides go 
to [Groups <-> Users] and make sure the user has rights under the 
desired groups.
On Wed, Feb 4, 2009 at 10:25 AM, Stephen Hawkins 
mailto:shawkins@palisadesys.com> wrote:
OTRS,
I have created a new queue.  If I click on queues in the Admin area
    I see it.  However if I click on users and bring up myself, it is
    not in the list of queues to add.  What am I missing?
Steve
    -- 
    Steve Hawkins
    Technical Support Engineer
    --
     Palisade Systems, Inc
     2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
     Email: support@palisadesys.com mailto:support@palisadesys.com -
    Web: http://www.palisadesys.com/
     Phone: 1(888) 325-6500
    --
_______________________________________________
    OTRS mailing list: otrs - Webpage: http://otrs.org/
    Archive: http://lists.otrs.org/pipermail/otrs
    To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- 
Leonardo Certuche
301 284 6250
leonardo.certuche@itcon-ltda.com mailto:leonardo.certuche@itcon-ltda.com
www.itcon-ltda.com http://www.itcon-ltda.com
Medellín, Colombia
-- 
Steve Hawkins
Technical Support Engineer
--
  Palisade Systems, Inc
  2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
  Email: support@palisadesys.com - Web: http://www.palisadesys.com/
  Phone: 1(888) 325-6500
--