Re: [otrs] Editing ticket body

You have to edit the ticket article through the database once it is created From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Afshar Mohebbi Sent: Sunday, May 24, 2009 6:49 AM To: User questions and discussions about OTRS. Subject: [otrs] Editing ticket body Hi, Why body of a new ticket is not editable just after creation? There maybe a mis-spelling or any other text that customer or agents want to correct. Afshar Mohebbi