Hi,
 
I'm using OTRS 1.3.1 on redhat linux.
 
When trying to create an account for customers on the customer login page of OTRS, the following error message is sometimes displayed: 
 
-------------------------------------------

Software error:

cannot redirect stderr to stdout: Bad file descriptor at /opt/otrs//Kernel/System/CheckItem.pm line 63

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

-------------------------------------------

The system seems to accept some customer email addresses (and sends out a password) but for others, this error consistently occurs.. making it impossible to add them to the system.

Commenting out the 'if' statement on line 63 of /opt/otrs/Kernel/System/CheckItem.pm seems to prevent the problem.. but then it becomes possible to add users with non-existing / invalid email address' to the OTRS system.

Do you have any ideas why this could be happening?

Thanks for your help,

Steven Morris