Danke Schon...thanks to Marko for making this clear
--
Brigitte Calderwood
LESD 79 Technology Support @ Verrado
Telephone: 623.547.1305
calderwood@lesd.k12.az.us




On Sunday, May 14, 2006 11:08 AM, Marko Karg <mk@otrs.com> wrote:
>Hi all,
>
>> Brigitte Calderwood wrote: Yes, we are in the same situation...we
>> believe it is 1 hour = 1 unit.  I need to figure out how to be able to
>> have agents record fractions of an hour.  so far I cannot get this
>> work, but I have also not spent much time on it.  I can let you know
>> if we solve it or not....
>
>to make this clear: This time field is unit free, so it depends on you,
>what amounts of time spent on this article you enter. It may be minutes,
>hours, half hours, ...
>Just make sure, that everyone using this feature knows what he has to
>fill in :-)
>
>Kind regards
>
>    Marko Karg
>
>
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