Thanx, Shawn<br><br><div class="gmail_quote">On Tue, Jan 26, 2010 at 10:16 AM, Shawn Beasley <span dir="ltr">&lt;<a href="mailto:shawn@otrs.org">shawn@otrs.org</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

Hacking is effective, but not good or proper. Please take the time to make an enhancement bug. IMHO, the masks should all behave the same, and have sysconfig options for stuff like this.<br></blockquote><div><br>Well, now I commented out new/old owner fields in dtl as Putkin German suggested, but I&#39;m still hoping that there is possibility to do the same thing with ACLs (thnx to Alexander Halle). However, inspecting Ticket.pm gave me nothing on that way. If there is no such functionality then I&#39;ll try to make an enhancement bug.<br>

</div></div><br>-- <br>regards,<br>Mihail<br><br>