Hi, On 21.01.2010, at 14:16, Young, Gary wrote:
Thu Jan 21 08:13:24 2010 error OTRS-CGI-10 First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece� Thu Jan 21 08:13:24 2010 error OTRS-CGI-10 First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece�
I also found out that we cannot log into the customer side of OTRS. Looks like an issue with LDAP, but I can’t figure out what.
this error message does indicate that the login credentials are wrong that are used for the bind to the LDAP. Check your LDAP configuration in Config.pm or Sysconfi again and try to use the same credentials in another tool maybe ... Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!