Is this a wise ass comment?
I got a legit query and you waste my time? Why?
You stupid f_
----- Original Message -----
From: "Maurice James Ny"
To: "User questions and discussions about OTRS.org"
Sent: Friday, November 30, 2007 6:18:47 PM (GMT-0600) America/Chicago
Subject: RE: [otrs] How is FAQ used? FAQ help suggestions
You have to create your FAQ from scratch.
Common problems with common solutions
Question: How do I restart my computer running windows XP
Solution: Click on “Start” , click “Turn off computer”. When prompted select from the drop down box that appears “Restart”
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of DataForce CRM
Sent: Friday, November 30, 2007 3:15 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions
What does FAQ do? I see no way to add content to it.
Regards,
Jim Romano
GM - 817-886-0380 - Skype: DataForceCRM
http://www.dataforcecrm.com
Visit site for Live Demos, Screenshots, & Customer Support
----- Original Message -----
From: "Shawn Beasley"
To: "User questions and discussions about OTRS.org"
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions
Hi Jim
How can I promote a ticket answer to faq? how are you fellas using
FAQ?
You cannot do this with the FAQ. That is why you cannot find it.
If you like we can develop this for you. Contact us at sales@otrs.com
((enjoy))
Shawn Beasley
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Regards,
Jim Romano
GM - 817-886-0380 - Skype: DataForceCRM
http://www.dataforcecrm.com
Visit site for Live Demos, Screenshots, & Customer Support
