Please forgive the accidently sent posting – here is the entire thing:

 

I am running 2.3.2 on W2K3 / IIS6 / MSSQL 2005.

Have everything running nicely except for the FAQ module. Have installed it through the PackageManager, but there is no icon or link anywhere that I can find to navigate to the FAQ or actually start creating FAQ items.

Also, if I manually go to the hook – http://respighi/otrs/index.pl?Action=FAQ – I receive this error:

 

Error: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm!

Comment:

Please contact your admin

Bug Report:

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Traceback:

ERROR: OTRS-CGI-01 Perl: 5.8.8 OS: MSWin32 Time: Fri May  8 10:32:04 2009

Message: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm!

Traceback (3824):
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 689
   Module: C:\OTRS\otrs\bin\cgi-bin\index.pl (v1.87) Line: 47

 

 

Have looked through mailing list archives and documentation but unsuccessful so far in find documentation to resolve this error.

 

Thank you,

 

Nathan Campbell
Systems Administrator
Dallas Symphony Orchestra