When I try to run the rpm, it says :

install of otrs-2.3.3-01.i386 conflicts with file from package otrs-2.2.7-01.i386

Any help would be appreciated.

Michael Webber

IT/Data Networking Specialist
Teledex LLC
6311 San Ignacio Ave
San Jose, CA 95119
Tel: (408) 363-3100 x 644
Fax: (408) 363-3136

michaelwebber@teledex.com