From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Adi Ariyanto
Sent: Monday, July 16, 2012 6:01 AM
To: otrs@otrs.org
Subject: [otrs] Question on Installing OTRS

>

> Hi, I would to know the general step on installing OTRS, I have install my Debian Linux and OTRS with detail partition below :

> root@itsupport:~# df -h

> Filesystem            Size  Used Avail Use% Mounted on

> /dev/sda1             323M  279M   28M  91% /

> tmpfs                 502M     0  502M   0% /lib/init/rw

> udev                  497M  116K  497M   1% /dev

> tmpfs                 502M     0  502M   0% /dev/shm

> /dev/sda9             7.8G  146M  7.3G   2% /home

> /dev/sda8             368M   11M  339M   3% /tmp

> /dev/sda5             7.4G  722M  6.3G  11% /usr

> /dev/sda6             2.8G  324M  2.3G  13% /var

>

>

> I got stuck when found my root partition already 91%, does anyone have the same problem like me ?

> Can I install OTRS not in root partition ? but in home partition ?

> Can I resize the root partition size use free space from home partition ?

>

> Thank you

>

> > Note that this may require a manual install of the source, check for dependencies, etc. Read the readme.

> >

> > you could also 

> > mkdir /opt

> > ln -s /home/otrs /opt/otrs

IMOHO … if not comfortable or capable with correcting the space issue to afford the space to install OTRS.  Innstalling from source and allow the installing to home (or similar) is a bad recipe. I would recommed that looking into clearing or increasing the drive space and allow the package install to run normally.  The suggestions provided will work but require more administration skills both for the installation and for continued management, maintenance, and updates.