On Fri, Nov 18, 2005 at 02:20:55AM -0800, Matt M. wrote:
I prefer a mailing list or a newsgroup to a forum. A forum application definitely requires more work, and is web-based. I prefer an email interface.
ACK.
The only complaint I have is that the lists are not searchable, without downloading the entire archive and doing a text search.
Yes, but look at this links: http://www.mail-archive.com/otrs-de%40otrs.org/ http://www.mail-archive.com/otrs%40otrs.org/ http://www.opensubscriber.com/messages/otrs@otrs.org/topic.html http://www.opensubscriber.com/messages/otrs-de@otrs.org/topic.html A searchable archive at otrs.org where nice to have. Personally I like mailling lists over forums. But a wiki where god for collecting things. Regards, Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net