Thanks a lot. The problem is solved.<br><br><div class="gmail_quote">2010/3/9 Nils Leideck - ITSM <span dir="ltr">&lt;<a href="mailto:nils.leideck@leidex.net">nils.leideck@leidex.net</a>&gt;</span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div style="">Hi&nbsp;ÀîÉ­,<div><div class="im"><br><div><div>On 08.03.2010, at 10:19, ÀîÉ­ wrote:</div><br><blockquote type="cite"><span style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">Set<span>&nbsp;</span><br>
Header1:X-OTRS-Queue&nbsp; Value:6</span></blockquote></div><div><br></div></div>this needs to be the Queuename, not the DatabaseID</div><div>Just run a &quot;select name form queue&quot; to find the Queuename.<div class="im">
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<br>Nils Leideck<br><br><font size="3"><span style="font-size: 11px;">--&nbsp;<br>Nils Leideck<br>Senior Consultant<br><br><a href="mailto:nils.leideck@leidex.net" target="_blank">nils.leideck@leidex.net</a><br><a href="mailto:nils.leideck@otrs.com" target="_blank">nils.leideck@otrs.com</a><br>
</span></font></div><div style=""><font size="3"><span style="font-size: 11px;"><br></span></font><a href="http://webint.cryptonode.de" target="_blank"><font size="3"><span style="font-size: 11px;">http://webint.cryptonode.de</span></font></a><font size="3"><span style="font-size: 11px;">&nbsp;/ a Fractal project<br>
<br></span></font><font size="3"><span style="font-size: 11px;"><br></span></font></div></span></div></span></div></span></span>
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