Re: [otrs] Redirects On SuSE 9.1

9 Sep 2004

      On Wednesday, September 8, 2004 08:22 pm, Robert Kehl wrote:
...
On Wednesday, September 08, 2004 11:04 PM
L. Mark Stone  wrote:
...
...
L. Mark Stone  wrote:
...
To access OTRS, we find that users must enter
"http://serverFQDN/otrs/index.pl" in their web browsers.  If they
enter "http://serverFQDN/otrs/" they get a 404 Object Not Found
error.
Then see your logs, about which file does Apache complain?
When I type http://inside.rnome.com/otrs/ in a web 
browser, /var/log/apache2/error.log shows:

[error] [client 24.97.161.122] Attempt to serve 
directory: /opt/otrs/bin/cgi-bin/

I hope this is helpful in tracking the problem down.

Thanks,
Mark

-- 
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L. Mark Stone

Reliable Networks of Maine, LLC
477 Congress Street
Portland, ME 04101
Tel: (207) 772-5678

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