
Hi list go the great; The problem that, i have is that when i login to how user admin i see it messages Can't activate user. and can't work, to review the logs of apache i see this messages ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Fri Mar 5 11:04:46 2004 Message: Can't create user 'juan (uid=juan,cn=admin,ou=ubiquando,dc=prueba,dc=com)' in RDBMS! Traceback (2545): Module: Kernel::System::User::SyncLDAP2Database (v1.39) Line: 496 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 198 Module: (eval) (v1.66) Line: 187 Module: ModPerl::RegistryCooker::run (v1.66) Line: 187 Module: ModPerl::RegistryCooker::default_handler (v1.66) Line: 159 Module: ModPerl::Registry::handler (v1.99) Line: 16 i hope that you can help me Thanks you Bye