Hi Michael, Please use a proper subject to describe your e-mail.
I have had OTRS up and running, I was submitting emails through the customer interface, and even receiving emails for new account setups to my ISP and getting them in outlook. What I have setup is FreeBSD with Sendmail configured. I have my emails going to the OTRS system and also OTRS was! Sending them to our companies email at helpdesk. It seems as though I cannot receive any eamils to our ISP mail server, so when I check my mail client(outlook) I never receive any mail messages. The docs say that it uses a flat configured sendmail and that all should work out of the box.
Please clarify this: * do you have troubles *receiving* e-mail via OTRS/POP3? * do you have troubles *sending* e-mail via OTRS? * are you using your own server to send mail (via sendmail) or are you using your ISP's mailserver? Kind regards, Pim Rupert Lemonbit Internet