[otrs] Queue sorting by P2 e-mail address, not P1!

Hi all, I did some more tests and figured out that OTRS uses P2 level e-mail addresses as From reference and not P1 level (which would be more appropriate!). Is there any way to handle this? When using P1 as From reference can be a lot of problems when receiving some forwards or bounces -> replying to these mails will result in wrong To: address, which would be from the guy who did bounce/forward, not the guy who send the original mail. Thanks in advance! With regards, Alex P.S. I'll finally have some time to put together my OTRS@SunOS installantion notes - can you guys tell me how would you like to have that?