No Nils, it doesnt work afterward also, as the error remains.

The thing is, this error is showing in IE only not in Mozilla.

Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: pradumna.maheshwari@tcs.com
Website: http://www.tcs.com
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From:	otrs-request@otrs.org
To:	otrs@otrs.org
Date:	07/17/2010 03:07 PM
Subject:	otrs Digest, Vol 22, Issue 41
Sent by:	otrs-bounces@otrs.org

Send otrs mailing list submissions to otrs@otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrsor, via email, send a message with subject or body 'help' to otrs-request@otrs.org You can reach the person managing the list at otrs-owner@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Re: 7 days Stat problem while saving (Nils Leideck - ITSM) 2. Re: Working time function (Nils Leideck - ITSM) 3. Re: Multiple mails by User (Nils Leideck - ITSM) 4. Re: Queuewise Timezones! (Nils Leideck - ITSM) ---------------------------------------------------------------------- Message: 1 Date: Sat, 17 Jul 2010 11:28:12 +0200 From: Nils Leideck - ITSM <nils.leideck@leidex.net> Subject: Re: [otrs] 7 days Stat problem while saving To: "User questions and discussions about OTRS." <otrs@otrs.org> Message-ID: <E2166B79-F666-404B-A98F-B1C5D809CD9A@leidex.net> Content-Type: text/plain; charset="iso-8859-1" Hi, On 16.07.2010, at 16:05, Pradumna Maheshwari wrote: > While updating the Setting on dashboard, after checking for '7 days Stat' and saving it, I am getting an error "Unable to load Flash content. The Charts Control requires Flash Player 9.0.45 or higher. You can download the latest version of Flash Player from the Adobe Flash Player Download Center" And? Does it work afterwards? Freundliche Gr??e / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.comhttp://webint.cryptonode.de/ a Fractal project -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100717/d72209ec/attachment-0001.html> ------------------------------ Message: 2 Date: Sat, 17 Jul 2010 11:31:28 +0200 From: Nils Leideck - ITSM <nils.leideck@leidex.net> Subject: Re: [otrs] Working time function To: "User questions and discussions about OTRS." <otrs@otrs.org> Message-ID: <C0537730-C4D3-4C37-AFFA-9D8324B78970@leidex.net> Content-Type: text/plain; charset="windows-1252" Hi, On 14.07.2010, at 16:20, Alejandra Piedra wrote: > I?m trying to use the $TimeObject->WorkingTime() function, but is not returning anything! > Am I doing something wrong? I already checked the parameters, but still is not returning anything I would suggest to post this to the dev@otrs.org list as a next task. There are more developers subscribed with more experience in handling OTRS object methods and their returns. You could also post some of your code so the dev list knows what you are trying to do in more details. Freundliche Gr??e / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.comhttp://webint.cryptonode.de/ a Fractal project -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100717/359d225e/attachment-0001.html> ------------------------------ Message: 3 Date: Sat, 17 Jul 2010 11:34:55 +0200 From: Nils Leideck - ITSM <nils.leideck@leidex.net> Subject: Re: [otrs] Multiple mails by User To: "User questions and discussions about OTRS." <otrs@otrs.org> Message-ID: <BC50D27F-D5C7-48AB-B68D-67B08AB29620@leidex.net> Content-Type: text/plain; charset="windows-1252" Hi, On 14.07.2010, at 21:44, Martin Waichman wrote: > I`m trying to configure an OTRS instance, but i need to send the notification to the user via Mail and SMS, I have an address to send the email to SMS, but I can`t find how to configure one user with two address. > Someone made this kind of configuration ?? In the current version of OTRS you do not have this option as a native option - like email1, email2, etc? You could try - as a quick and dirty workaround - to just fill the email field with two email addresses separated by comma. nils.leideck@leidex.net, nils.leideck@otrs.com This does work but you definitively have to test the ticket creation process on your installation (by phone AND incoming email). Freundliche Gr??e / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.comhttp://webint.cryptonode.de/ a Fractal project -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100717/765d10f2/attachment-0001.html> ------------------------------ Message: 4 Date: Sat, 17 Jul 2010 11:36:10 +0200 From: Nils Leideck - ITSM <nils.leideck@leidex.net> Subject: Re: [otrs] Queuewise Timezones! To: "User questions and discussions about OTRS." <otrs@otrs.org> Message-ID: <28D93A39-2B38-4D43-8361-BD5BF3C68D59@leidex.net> Content-Type: text/plain; charset="iso-8859-1" Hi, On 15.07.2010, at 11:24, Amit Sharma wrote: > Is there any way to have Queuewise Timezones for Queues? > E.G. Queue ABC tickets has timezone of GMT +0530 and Queue XYZ tickets has timezone of GMT -0100 Yes sure, you can define a calendar per Queue and a timezone per calendar. Freundliche Gr??e / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.comhttp://webint.cryptonode.de/ a Fractal project -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20100717/bc77fc38/attachment.html> ------------------------------ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage:http://otrs.org/Archive:http://lists.otrs.org/pipermail/otrsTo unsubscribe:http://lists.otrs.org/cgi-bin/listinfo/otrsNEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!http://www.otrs.com/en/support/enterprise-subscription/End of otrs Digest, Vol 22, Issue 41 ************************************

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