Hi,
I'm trying to make a simple customer backend. After browsing through
documentation I modified the Config.pm file to read:
....
# CustomerUser
# (customer user database backend and settings)
$Self->{CustomerUser} =
{
Name => 'Customer Backend',
Module => 'Kernel::System::CustomerUser::DB',
Params =>
{
# if you want to use an external database, add the
# required settings
DSN => 'DBI:Pg:dbname=xxx;host=/var/run/postgresql',
User => 'xxx',
Password => 'xxx',
Table => 'customer',
},
# customer uniq id
CustomerKey = 'mail',
# customer #
CustomerID = 'ID',
#CustomerValid = 'ID',
CustomerUserListFields => ['firstName', 'middleName',
'lastName', 'mail'],
CustomerUserSearchFields => ['mail', 'lastName',
'firstName', 'ID'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['firstName', 'middleName',
'lastName'],
CustomerUserEmailUniqCheck => 1,
# # show now own tickets in customer panel, CompanyTickets
# CustomerUserExcludePrimaryCustomerID => 0,
# # generate auto logins
# AutoLoginCreation => 0,
# AutoLoginCreationPrefix => 'auto',
# # admin can change customer preferences
# AdminSetPreferences => 1,
# # just a read only source
# ReadOnly => 1,
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite),
required, storage-type, http-link, readonly
#[ 'UserSalutation', 'Salutation', 'salutation', 1, 0,
'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'firstName', 1, 1,
'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'lastName', 1, 1,
'var', '', 0 ],
[ 'UserLogin', 'Username', 'mail', 1, 1,
'var', '', 0 ],
[ 'UserPassword', 'Password', 'pass', 0, 1,
'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 0, 1,
'var', '', 0 ],
# [ 'UserEmail', 'Email', 'email', 1, 1,
#
'var','$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ],
[ 'UserCustomerID', 'CustomerID', 'ID', 0, 1, 'var', '', 0
],
# [ 'UserCustomerIDs', 'CustomerIDs', 'customer_ids', 1, 0,
'var', '', 0 ],
# [ 'UserComment', 'Comment', 'comments', 1, 0,
'var', '', 0 ],
[ 'ValidID', 'Valid', 'ID', 0, 1, 'int', '',
0 ],
]
};
...
The rest of lines before and after this are just the default
configuration.
However, when I try to access the index page i get:
Internal Server Error
The server encountered an internal error or
misconfiguration and was unable to complete
your request.
Please contact the server administrator, xxx@gmail.com and inform
them of the time the error occurred,
and anything you might have done that may have
caused the error.
More information about this error may be available
in the server error log.
Additionally, a 500 Internal Server Error
error was encountered while trying to use an ErrorDocument to handle
the request.
Any help is appreciated. Thank you in advance,
Alexandru Palade.