
1 Apr
2008
1 Apr
'08
1:47 p.m.
On Tue, Apr 1, 2008 at 1:58 AM, Shawn Beasley
Hi, sharif islam schrieb:
Hi All, 2) owner/responsible: assigning owner and responsible sends two notification. we have both turned on.
The setting for automatic notification to the customer are set in the queue settings.
Sorry, I meant notification to the agent. It is generated two notes when we change owner and responsible agent. --sharif