Re: [otrs] mass printing

On Tue, Feb 24, 2004 at 06:09:54PM +0200, Teodor Georgiev wrote:

I would like to do do a mass print of all the tickets of a particular agent / customer, or month. So, I go to the Utilities menu and apply the search criteria. The question is how to send the tickets found for printing ? Is there some trick avaiable, or I have to use the API ?

In OTRS 1.2 you can use the print view for the search result. If you want to pront all tickets (with body, from ... ) you need to use the API.

Best regards,

Teodor Georgiev Information Services Plc. Tel : +359 2 96562008 Mobile: +359 887 508989

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!