Re: [otrs] Odd Error relating to E-mail tickets

Hi Bud, Bud Bennett schrieb:

Hello.

I'm trying to configure OTRS so that it only just sends mail but doesn't Receive it. I have placed the SMTP configuration information Into the config.pm file in the /otrs/kernel directory, but even though The "Admin-Notification" function seems to work correctly, sending an e-mail

Ticket doesn't.

You use the SMTP-sending-option? Can't you use the default sendmail-option instead? Then OTRS can send mails if the corresponding user can do this also from linux-shell. See http://doc.otrs.org/2.1/en/html/c1192.html#email-sending Sorry, I can't help you more due to no experience in the use of the SMTP-sending-option. Bye, Alex