On Tue, May 19, 2009 at 09:45, Marius Schrecker <marius@kadme.com> wrote:

Tim Bos wrote:

Is it possible to have multiple email addresses for 1 customer user. We have some customers that use multiple email addresses, and I don’t want to have to give them multiple logins.

I found an article from 2 years ago with the same request, but there was no answer.

Thanks.

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Do you want full functionality for the extra addresses, or is this for information only (like a telephone number)?

Just a guess, as I'm a noob here, but can you not add fields for extra E-mail addresses in the customer_user table, then map them up using the array I've been asking about in Config.pm? Not exactly a great solution as adding information in this way gives a very un-normalised db structure, and the extra fields will show up for everyone. I'm guessing that only the original otrs.customer_user.email field will be used for system E-mails and that you must also keep the name of this unchanged for the mailing to work.

Cheers!

Marius
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