Hi, I have received this email from OTRS, generated by cron : -- Bareword found where operator expected at /usr/local/opt/otrs/Kernel/Config.pm line 158, near "$Self->{TicketNumberGenerator} = 'Kernel::System::Ticket::Number::AutoIncrement" (Might be a runaway multi-line '' string starting on line 149) (Missing operator before Kernel::System::Ticket::Number::AutoIncrement?) String found where operator expected at /usr/local/opt/otrs/Kernel/Config.pm line 159, near "$Self->{LogModule::LogFile} = '" (Might be a runaway multi-line '' string starting on line 158) (Missing semicolon on previous line?) Unquoted string "tmp" may clash with future reserved word at /usr/local/opt/otrs/Kernel/Config.pm line 159. Unquoted string "otrs" may clash with future reserved word at /usr/local/opt/otrs/Kernel/Config.pm line 159. Bareword found where operator expected at /usr/local/opt/otrs/Kernel/Config.pm line 160, near "$Self->{LogModule} = 'Kernel::System::Log::SysLog" (Might be a runaway multi-line '' string starting on line 159) (Missing operator before Kernel::System::Log::SysLog?) String found where operator expected at /usr/local/opt/otrs/Kernel/Config.pm line 161, near "$Self->{DefaultLanguage} = '" (Might be a runaway multi-line '' string starting on line 160) (Missing semicolon on previous line?) Bad name after en' at /usr/local/opt/otrs/Kernel/Config.pm line 161. Compilation failed in require at /usr/local/opt/otrs/bin/PendingJobs.pl line 36. BEGIN failed--compilation aborted at /usr/local/opt/otrs/bin/PendingJobs.pl line 36. -- I could not reproduce it. I am using PendingJobs.pl v 1.9 The lines from Kernel/Config.pm it refers to (generated by installer.pl) are not located at those lines : -- 197 $Self->{TicketNumberGenerator} = 'Kernel::System::Ticket::Number::AutoIncrement'; 198 $Self->{LogModule::LogFile} = '/tmp/otrs.log'; 199 $Self->{LogModule} = 'Kernel::System::Log::SysLog'; 200 $Self->{DefaultLanguage} = 'en'; 201 $Self->{DefaultCharset} = 'iso-8859-1'; 202 $Self->{CheckMXRecord} = 1; -- Also note that no ticket was in pending state. Brice Levy