Hi there,
I use OTRS for different departements, each department have their own freefields, … that situation is getting messy as every department can see all freefields.
Do you think that I can create one theme per department and then remove the non used freefields (meaning the ones of other dpt) ?
Thanks for the confirmation
Philippe
Philippe Martignier
Communications Division
Customer Service Section
Email : Philippe.Martignier@wipo.int
Phone : 00 41 022 338 72 36
Building : GB II
Office : 0,3
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