[otrs] How do I get it to send the admin an email?

when a user enters a new ticket? I changed the system password. My email is on another system and I put the full qualified email into the system email, but never get email notifying me of a new ticket being entered. What do I need to set to get the new email sent to me when a user enters new ticket. Thank you. __________________________________________________ Do you Yahoo!? Yahoo! Tax Center - File online, calculators, forms, and more http://tax.yahoo.com