With my addon TicketAttachments you can delete single attachments from a ticket or you can create a kind of GenericAgent to delete attachments based on filters... https://feature-addons.de/otrs/Ticket/TicketAttachments Kind regards, Renée Am 16.07.2018 um 22:56 schrieb Diego Chacón:
No.
My advice, move attachments from database to filesystem. OTRS create a folder per year, compress old folders
On Wed, Jul 11, 2018 at 12:38 AM, PREF31 OTRS < pref-otrs@haute-garonne.gouv.fr> wrote:
Hi,
I have too many attachments on my database.
Can I delete oldest attachments directly on the hard drive?
I did a test and it seam correct but your views will help me.
Thanks and best regards.
Claude
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