On Saturday, July 03, 2004 7:07 PM
Daniel Seifert
To prevent this from happening in the future, we would like to setup OTRS in a way that it does not send emails to certain addresses (or domains). Is this possible?
Not as such, sorry. You could convince your SMTP server to reject thos messages, but that's not what you want, I suppose as the whole message will most probably get rejected. One could therefore think about some JavaScript sniplets to code that check for some addresses in the header fields. The easieast way I could think of is unsubscribe the queues' email addresses from the mailing lists. That way, the mailing list manager decides what to happen to them: Bounce, discard, etc. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388