Hi, On Tue, Aug 31, 2004 at 10:19:11PM +0200, Gerold Gruber wrote:
Has anyone hit a limit on the size of emails OTRS can download - Recently had a 7MB download that OTRS could not handle and no other e-mails behind it in the queue could be dealt with. Perhaps there is a configuration file where this can be changed. Config.pm: # MaxFileUpload # (Max size for file uploads - default 5 MB) $Self->{MaxFileUpload} = 1024 * 1024 * 5;
No. MaxFileUpload is just for the browser. I'll add this info to the Kernel/Config/Defualts.pm. There is a other limit for max size of emails. Depends on the Ticket Storage (DB|FS) and if DB which database is used. If you use MySQL as backend, the it's 1 MB per default (it's a MySQL default). Of course you can change it. .-) See: http://doc.otrs.org/1.2/en/html/performance-tuning.html#PERFORMANCE-TUNING-O...
-- Gerold
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