Hello,

With TicketFreeKey you specify a name for the new field. With TicketFreeText you specify the possible values for the TicketFreeKey (dropdown) but if you don't check TicketFreeText, then TicketFreeKey will be a textbox, not a dropdown ;)

Hope it helps

Leonardo Certuche


On Mon, Feb 8, 2010 at 11:29 AM, João Zorro <joao.zorro@novabase.pt> wrote:

Hi,

 

I need to add some extra fields to tickets. I tried to use “TicketFreeText” fields but I need the input control to be a textbox and not a dropdown. It is possible to do this?

 

Tanks in advance and I appreciate any help.

 

João Zorro

Managed Services

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