I have an Active Directory Domain that has a root domain controller with two sub domain servers. I can point to either of the sub domains and authenticate to any account under the specific DC I select. However I would like to be able to point to the root domain controller and be able to authenticate to either. My configuration I’m trying to use is below.

 

    $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';

    $Self->{'Customer::AuthModule::LDAP::Host'} = 'dcroot.example.com';

    $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'DC=example,DC=com';

    $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

    $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=otrs,OU=Support,DC=dc,DC=example,DC=com';

    $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} =’otrs4me’;

 

Brett