AFAIK, that option is just for mail tickets (read as received by mail by OTRS), a not for the ones created through the web interface... On 27 May 2005 at 12:25, Jerome Alet wrote:
On Fri, May 27, 2005 at 11:39:37AM +0200, Yann Richard wrote:
# PostmasterDefaultQueue # (The default queue of all.) [default: Raw] $Self->{PostmasterDefaultQueue} = 'Your Personnal Queue';
This Queue MUST be created before via admin web interface.
This doesn't seem to work.
When a "faked" customer creates a new ticket, the destination queue which is selected is always the first one in alphabetical order, i.e. 'Junk'
I'd like to have only the two queues I need there.
bye
Jerome Alet _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---