
15 May
2007
15 May
'07
4:10 p.m.
Hi, On Thu, May 10, 2007 at 05:20:24PM +0300, Matas Labasauskas wrote:
Is it possible to count ticket age only during working hours?
Not with a standard OTRS. OTRS needs to be patched to work this way.
Matas Labasauskas
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