Hi list,
i am new in OTRS and i need some help. I have created some
auto responces for some of my queues. In the body of the answer I include the
request of the customer (using <OTRS_CUSTOMER_EMAIL[10]> ). Is there any
way that I can change the color of the font that the user writes (or make it
bold, italic or underline)?
Thanks a lot , Akis