2008/7/2 Helisandro Luiz Krepel Pereira <helisandro.pereira@auspex.com.br>:

Hi Everyone.

I tried to enable the LDAP Authentication on otrs (2.1.7). But when I changed the /Kernel/Config.pm I received the message:

Error: Access denied for user 'otrs'@'localhost' (using password: NO)

ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul  2 17:47:19 2008

Message: Access denied for user 'otrs'@'localhost' (using password: NO)

Traceback (32194):
   Module: Kernel::System::DB::new (v1.57) Line: 172
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line: 145
   Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
   Module: (eval) (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30

I don't know what I need to do to fix this.

Thanks for all.

PS: Sorry my terrible English
--
Helisandro Pereira