Hi Alessandro, On Tue, Apr 13, 2004 at 05:09:27PM +0200, Alessandro Ranellucci wrote:
I just installed OTRS 1.2.3 on a RedHat 9 box with: - httpd 2.0.49 - perl 5.8.3 - mod_perl 2 (actually 1.99_13) [...]
Okay, OTRS will definitely *not* work with mod_perl 1.99_13. I downgraded to 1.99_12 and everything runs now flawlessly.
Developers should fix OTRS since many things changed in mod_perl 1.99_13, including the fact that GATEWAY_INTERFACE now does not contain the "CGI-Perl" string (thus making the startup script fail).
This should be pointed out somewhere in the docs and/or the website and/or the FAQs.
Thanks for the info. It would be fine it we could fix this problem together. If you want, you can contact me. :)
--Alessandro.
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!