Hi Martin,
I see this points. OTRS (currently) is developed to put an existing customer database on it. Yes, a modular contract frontend/backend would be important.
How does this work? I have not seen any hint on this?
Is it possible for you, to help by the contract frontend/backend?
Hmmm... I know nothing about perl and webserverprogramming. I'm an oracle database specialist particulary in oracle sql and pl/sql. My platform is windows 2000. Of course I have a linux server (with firewall, dhcp, dns, apache and now - otrs) but I'm very new on all this. But we can discuss about it. Please write me a private mail.
Generally I miss:
- send answers with attachment
This is done by the next Beta (0.5 Beta8). :)
Nice - I need it. When comes it? ;-)
Martin
Volker