15 Aug
2005
15 Aug
'05
6:39 p.m.
can someone give me some advice on customizing otrs templates? im specifically interested in how to safely make changes without the risk of having them clobbered during the next upgrade. thanks in advance. -- Mike Conigliaro Proactive Technologies conigliaro@getproactivenow.com 203.239.0440 ext.17 http://www.getproactivenow.com