It's a core module of perl (and in 'corelist') but beware: it is not installed by default if you're on Windows.
You can add it afterwards using cpan, but not if your perl is in a path containing spaces (such as when you installed using the OTRS installer in C:\Program Files\OTRS)
 
In newer releases of the OTRS Windows installer I made sure Sys::Syslog is installed, so you can use it if you want. Also I'd like to switch to using the Windows event log by default in the 'future', meaning probably for OTRS 3.3.
--
Mike
On Tue, Mar 26, 2013 at 2:28 PM, Gerald Young <crythias@gmail.com> wrote:
Sys::Syslog is a core module of perl. Changing the method to Syslog 
$Self->{LogModule} = 'Kernel::System::Log::SysLog';
$Self->{'LogModule::SysLog::LogSock'} = 'eventlog';
Theoretically, you should be able to see if this works quite quickly.


On Tue, Mar 26, 2013 at 9:03 AM, Bogdan Iosif <bogdan.iosif@gmail.com> wrote:
I'm running on Windows so I can't use neither SysLog or logrotate (I think).

Do you know if OTRS holds a file lock on "otrs.log"?

Worst case I could write something that periodically checks this file's size and when a threshold is reached it just moves it to some storage / archive. I was hoping OTRS's code uses a logging framework - like log4* - that can be configured to handle all these log file management options but it looks like that's not the case.



On Tue, Mar 26, 2013 at 2:43 PM, Gerald Young <crythias@gmail.com> wrote:
You don't have to use LogFile. You can use SysLog and handle that way, even sending to Windows Event Viewer.

Or just use logrotate. 




On Tue, Mar 26, 2013 at 5:59 AM, Bogdan Iosif <bogdan.iosif@gmail.com> wrote:
Hi list,

I'm trying to keep the size of LogModule::LogFile in check in a better way than allowed by configuring LogModule::LogFile::Date, which gives me rollover to a new file every month.

A config that allows limiting the log file size (with overwrite when threshold is reached or rolling over to a new file) is what I'm looking for.

Does OTRS have something like that?

/bogdan


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