Hi, we made an open source add on that can help you on that.

Please test it before putting in production environment:

http://complemento.net.br/works/download-queue-and-services/

You just need to fill up the form and the package goes to your email.

Regards,

Ronaldo Richieri

2016-07-21 16:27 GMT-03:00 Jesus Rivera <jriverar@anzoategui.gob.ve>:
But I thought it was easier , for example There is a camp already habilité I called Service , is a drop-down list and thought that could be activated from the section Services ?

Go ACL did not know you could do that , although I do not understand much ACLs , thanks investigare 


On 21/07/16 15:22, Leonardo Certuche wrote:
Hello,

Take a look at the admin manual, you can do that using ACLs: https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html





On 21 July 2016 at 14:15, Jesus Rivera <jriverar@anzoategui.gob.ve> wrote:
Good afternoon , the query is simple, as I manage to activate and associated services queue ?

Greatly appreciate the help they can provide .

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