Re: [otrs] How can I disable a module?

15 Jul 2009


      Yes of course, but it seems like my actions are not considered by otrs. The entry is still checked and also when I click the little pencil to reset the settings nothing occurs.

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From: leonardo.certuche@itcon-ltda.com
Date: Wed, 15 Jul 2009 17:26:43 +0100
To: otrs@otrs.org
Subject: Re: [otrs] How can I disable a module?
did you click on the update button on the bottom of the screen? that way your change is saved ;)
Leonardo Certuche
On Wed, Jul 15, 2009 at 5:22 PM, Mohamed-Amine Kadimi> wrote:
Hi
Thank you for your reply; I already unchecked the entry you said, but now I have a weird thing... when I go to SysConfig, the entry is checked and whenever I uncheck it and confirm, it is checked again when I reload the page. Also, the entry has no group, no title, and no description and I can't assign it a new group. And FYI, the link "Users <-> Groups" is hidden but the page "index.pl?Action=AdminUserGroup" can be opened and I still can assign groups to users.
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From: leonardo.certuche@itcon-ltda.com
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Date: Wed, 15 Jul 2009 11:04:48 -0500
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To: otrs@otrs.org
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Subject: Re: [otrs] How can I disable a module?
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Hi there,
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Go to sysconfig and do a search for AdminUserGroup, the only entry will be Frontend::Admin::ModuleRegistration
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Click on it and look again for AdminUserGroup, you'll se an entry called Frontend::Module###AdminUserGroup:
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ucheck it and that's it!
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Greetings,
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Leonardo Certuche
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301 284 6250
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460 0727 ext 5559
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leonardo.certuche@itcon-ltda.com
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www.itcon-ltda.com
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Cra 31 # 54-10 TECNOSOFT
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Medellín, Colombia
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2009/7/15 Mohamed-Amine Kadimi>
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Hi all
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I want to disable the module that lets you assign a group to a user. I managed to hide the "Users <-> Groups" menu link through SysConfig, but the module is still active if I type directly its url: http://host/otrs/index.pl?Action=AdminUserGroup.
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I saw in the demo system at otrs.com a module that has been disabled and when I went to its page it shows this message in red "Sorry, feature not active!". How can I do the same thing with AdminUserGroup?
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Thanks
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