Hi, I've literally just installed OTRS and I'm trying to setup a pop3 mailbox pickup. OTRS 2.0.4p01-17 (on Debian), Mailbox on Exchange.2003. I've created a mailbox on our mail system Mail arrives in the mailbox. I can login and check it via a pc client. Using the same credentials on the OTRS system, I see the following error in the system log. Wed Jun 6 16:00:01 2007 error OTRS-PM3-10 Can't connect to mail.domain.com
From a shell :
# ./PostMasterPOP3.pl ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: linux Time: Wed Jun 6 16:01:24 2007 Message: Can't connect to mail.domain.com Traceback (8805): Module: main::FetchMail (v1.17) Line: 154 Module: ./PostMasterPOP3.pl (v1.17) Line: 126 connecting via fetchmail works... # fetchmail -c -u helpdesk mail.domain.com 1 message (1 seen) for helpdesk at mail.domain.com I don't understand why OTRS is having difficulty accessing the mailbox. Can anyone suggest my next step ? Thanks