6 Sep
2006
6 Sep
'06
8:33 p.m.
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket". Thus, I get the additional display of currently 0 watched tickets. But how can I sign a ticket to be watched? You need to "subscribe" to it. When you zoom into a ticket you see the "subscribe" link. Regards, Marc
Am I blind - I see the "Responsible" link, but no "subscribe" link.
Strange; I don't have a "Responsable" link. I have these links in the zoom view: Back - Lock - History - Print - Priority - Free Fields - Link - Owner - Customer - Note - Merge - Pending - Subscribe - Close "Subscribe" was automatically added after enabling the ticket watch feature. Regards, Marc